ACCEPTABLE USAGE POLICY

Acceptable Usage Policy

INTRODUCTION

This document is the Fair Use Policy & Acceptable Use Policy of Millars Fine Foods (the "Policy").

Millars Fine Foods registered office is at C/O 3 Nendrum Gardens, Newtownabbey, County Antrim, Northern Ireland, BT37 9LR ("Millars Fine Foods", or "we", or "our" or “us”). This Policy will apply to you if you receive any voice or connectivity services from Millars Fine Foods ("you", "your", "Customer") and it is part of our agreement with you for such services.

  1. A) FAIR USE POLICY

Our fair use policy regulates your fair use of our website

1 Website - Fair Use Limits

Some restrictions apply to the usage of our website and this includes but is not limited to the following: Spam Bots, Hacking or any hacking related activities, Sharing of information from the site and claiming it as your own, misrepresentation or pretending to represent the company when in fact you are not.

1.1 In addition, Fraud Prevention.

1.2 We do not allow the use of our site by you to purchase goods in any fraudulent manner and this includes the setting up of your account for the sole purpose of defrauding either us or anyone else on the site.

2 Credit Card Processing

2.1 When we gather information this is done securely via our payment processing services namely: Amazon payments, Stripe Payments and any others we use for your benefit.

2.2 We do not directly collect payment data for payments of any kind and this includes but is not limited to:

(a) Product purchase.

(b) Your account balance

(i) You may add credit to your account at any time and this will be used for purchases or you can choose to pay for the order or shipment seperately;

3 GDPR and Data collection

What information do you collect?

3.1 Millars Fine Foods is committed to providing our customers with a very high quality and low contention service at a price that reflects true value for money:

(a) In doing so we do not collect any data that unnecessary the information we collect is solely for the account setup and usage  as follows:

  • Full name (includes: First name and Surname)
  • Email Address
  • Address including your postcode
  • A contact number – in case we need to contact you regarding your delivery.

We use this information sparingly and do require that you enter your information as accurately as possible, submitting false or incorrect information may not just lead to failure of delivery but can also result in account suspension due to miss use, if you knowingly supply information for purchase fraudulently we may also report you to the appropriate authorities in your country.

 

  1. B) ACCEPTABLE USE POLICY

This Acceptable Use Policy (AUP) is intended to help protect our customers, and the Internet community, from the inappropriate use of the Internet. This AUP sets out the rules which apply to the use of our internet connection services including your responsibilities, and permitted and prohibited uses of those services. We remind you that when you are connected to the internet via our service you must comply with the law.

1 Customer Responsibilities

1.1 You must not use any of our Services, including associated computer security or backup services and software:

(a) in a way that breaches any legislation or any licence applicable to you or that is in any way unlawful or fraudulent; or

(b) to deliver, knowingly receive, upload, download, use or re-use any information or material which is offensive, discriminatory, abusive, defamatory, grossly offensive, indecent, obscene or menacing or in breach of the privacy rights of any individual; or

(c) to distribute child pornography or in any way for the purpose of harming or attempting to harm minors in any way; or

(d) to do anything which interferes with other users or restricts or hinders any person from accessing or using our internet connection service or systems including the excessive usage of bandwidth under the ‘Excessive Usage of Bandwidth’ section below; or

(e) to forge header information, email source address or other user information; or

(f) access, monitor or use any data, systems or networks, including another person's private information; or

(g) without authority or attempt to probe, scan or test the vulnerability of any data, system or network; or

(h) to deliberately compromise the security or integrity of any network or system including our network; or

(i) to knowingly access, download, store, send or distribute any viruses or other harmful programs or material; or

(j) to send or distribute unsolicited advertising, bulk electronic messages or otherwise breach your spam; or

(k) to overload any network or system including our network and systems; or

(l) to invade anyone's privacy by attempting to harvest, collect, store, or publish private or personally identifiable; or

(m) to collect information without the information owner's knowledge and consent, such as passwords, account information, credit card numbers, addresses, or other contact; or

(n) to tamper with, hinder the operation of or make unauthorised modifications to any network or system; or

(o) in any way that contravenes generally accepted standards of internet or other network conduct and usage; or

(p) in an way which infringes any intellectual property rights of any third party or breaches a third party non-disclosure agreement or obligation; or

(q) in any way that does not comply with our specific instructions or to send, knowingly receive, upload, download, use or re-use any material which we deem inappropriate; or

(r) to authorise, aid, abet, encourage, conspire with or incite any other person to do or attempt to do any of the above acts. 1.2 In addition you may not use our network to create, transmit, distribute, or store content that:

(a) violates export control laws or regulations,

(b) impairs the privacy of communications,

(c) constitutes deceptive online marketing, causes technical disturbances to our network (including excessive usage of bandwidth under the ‘Excessive Usage of Bandwidth’ section below), its affiliated networks, or the network used by customers to access the Email services, or

(d) violates the policies of such networks by, including, but not limited to, the intentional introduction of any viruses, Trojan horses, worms, time bombs, cancel bots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system or data; or

(e) assists, encourages or permits any persons in engaging in any of the activities described in this section. If you become aware of any such activities, you are obligated to immediately notify us and take all other appropriate actions to cause such activities to cease.

2 Use of Email with particular regards to SPAM

2.1 Also known as junk mail or unsolicited commercial email, the term "spam" refers to submitting a commercial email to a large number of recipients who have not requested or opted to receive it and have no reasonable expectation of receiving email from the sender.

2.2 Email sent by a company or an organisation with whom the recipient has established a relationship or which was requested or accepted (by way of an opt-in requirement) by the recipient is not considered spam.

2.3 Spamming is not only harmful because of its negative impact on consumer attitudes toward businesses that supply Email and interconnection services, but also because it can overload our network and disrupt service to other customers.

2.4 As a user of our email service platforms sending direct marketing emails:

2.5 You must:

(a) include a conspicuous notice identifying the message as an advertisement or a commercial solicitation;

(b) provide a valid physical postal address in each email you send;

(c) include a valid email address or an unsubscribe link allowing the recipient to opt-out, either by replying to

(d) a valid return address, or by using an Internet-based unsubscribe mechanism

(e) process opt-out requests for at least 30 days after the sending of the commercial email and stop sending email to the requestor within 10 business days upon request;

(f) COMPLY WITH ANY REGULATIONS IN FORCE THAT APPLY TO DIRECT MARKETING REGULATIONS.

2.6 You may not (in addition to the aforementioned conditions):

(a) send emails with a false, deceptive or misleading subject line;

(b) include sexually explicit content in your email;

(c) add an address into your list without the subscriber's permission;

(d) maintain an email address in your list for which an opt-out request has been received;

(e) use lists older than 6 months without obtaining a confirmation of the subscriber's permission;

(f) harvest email addresses from websites or web services;

(g) generate an email address by using a dictionary attack combining letters and numbers into multiple permutations;

(h) use scripts or automated ways to register for multiple email or user accounts to send commercial emails;

(i) relay emails through a computer or network without permission;

(j) use your subscription form to subscribe users for an unrelated list or to send content differing from the one agreed to;

(k) send emails with added words/characters in an attempt to bypass Bayesian filters;

(l) send, or attempt to send, Spam of any kind from third-party networks using a return email address that is hosted on our network, or referencing an email address hosted on our network;

(m) send email messages which result in complaints from the recipient or from the recipient's email provider, or which result in blacklisting of the sender's email address or mail server;

(n) send email messages which are excessive and/or intended to harass or annoy others;

(o) continue to send email to a recipient who has indicated that he/she does not wish to receive it;

(p) take any other actions intended to cloak your identity or contact information, including but not limited to intentionally omitting, deleting return addresses; or

(q) take any other action that results in the blacklisting of the sender's email address or mail server, or

(r) negatively impact other customers who use the Email service.

(s) In the absence of positive, verifiable proof to the contrary from you we will consider complaints by recipients of emails to be conclusive that the recipient did not subscribe or otherwise request the email(s) about which a complaint was generated.

3 Bulk Email

3.1 The use of our network to send bulk email whether opt-in or otherwise, and the use of bulk email to promote a site on our network is strictly forbidden. Bulk mailing is defined as:

(a) E-mails with more than 50 recipients per email;

(b) Sending E-mails at a rate of over 5 emails per minute.

WE MAY REVISE OUR FAIR USE POLICY AND OUR ACCEPTABLE USE POLICY AT ANY TIME BY POSTING THE UPDATED VERSION OF THE POLICY TO OUR WEBSITE. YOU ARE EXPECTED TO CHECK THIS POLICY FROM TIME TO TIME TO TAKE NOTICE OF ANY CHANGES WE MAKE, AS THEY ARE LEGALLY BINDING ON YOU.